Shipping policy

Shipping policy

Once you have made your order and the payment has been processed and cleared, you will receive an email confirming this. It is the customer's responsibility to make sure the information given in the order is up to date and relevant. We ask that you check your details and delivery address and let us know if you notice an error immediately, as no changes can be made to your order or the delivery address once it has been dispatched.

Once orders are confirmed your item will be dispatched in 1-2 business days. Once dispatched you will receive an email confirmation as well as a tracking number. All orders will be delivered by a well known courier, with the parcel being fully insured of the item's value.

Please note: Dispatch/delivery times are extended over Bank Holidays, Public Holidays and Christmas Periods.

If we reasonably suspect a fraudulent payment by any payment method, then we will not dispatch any goods and we will not carry out any refunds until authorised by our payment facilitator. This may involve us asking for extra information such as, but not limited to, identification or proof of funds.